Privacy Policy
Last Updated: June 20, 2026
About Us
This Privacy Policy describes how EASY MENU L.L.C (License Number: 1469162), operating MyStore AI, collects, uses, and protects your personal information.
1. Information We Collect
EASY MENU L.L.C collects the following types of information:
Personal Information:
- Name and contact information
- Email address and phone number
- Payment and billing information
Business Information:
- Business name and details
- Tax identification numbers
- WhatsApp Business account details
- Store products and inventory
Technical Information:
- Device and browser information
- IP address and location data
- Cookies and tracking technologies
- Store performance and analytics
- Customer interaction data
2. How We Use Your Information
EASY MENU L.L.C uses your information to:
- Provide and improve MyStore AI services
- Process transactions and send notifications
- Communicate with you about updates and offers
- Analyze usage patterns and optimize performance
- Prevent fraud and ensure security
- Comply with legal obligations
- Provide customer support
3. Information Sharing
We do not sell your personal information. We may share your data with:
- Payment processors for transaction processing
- WhatsApp for message delivery
- Analytics providers for service improvement
- Cloud service providers for data storage
- Legal authorities when required by law
Instagram data
If you connect your own Instagram professional account to your store to import your posts as products, we use Meta's official Instagram API with your permission, and only for the purpose you asked for.
- What we read: your account id, username and account type, and your own posts only (the picture or video, the caption, the link and the date). We do not read your messages, comments, followers or anyone else's account, and we never post anything on your behalf.
- How we use it: when you choose a post, we copy its picture into your store and turn its caption into a product name, a description and, when the caption states one, a price. We do not use this data for advertising, we do not sell it, and we do not share it for any other purpose.
- Who processes it for us: Amazon Web Services stores the pictures, DigitalOcean runs our servers, and Google (Gemini) writes the product name and description from the caption. They do not use it for their own purposes.
- Access token: stored encrypted, refreshed while the connection lasts, and deleted the moment you disconnect.
- Deletion: disconnect from the app or from Instagram's settings at any time. Details on our data deletion page: https://www.my-store.ai/data-deletion
4. Data Security
EASY MENU L.L.C implements industry-standard security measures to protect your information. We use encryption, secure servers, regular security audits, and strict access controls to ensure your data remains safe and confidential.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Personalize your experience
- Improve our services and user experience
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Export your data
- Withdraw consent at any time
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.
8. Children's Privacy
MyStore AI is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Transfers
Your data may be transferred to and processed in countries other than Saudi Arabia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Please review this policy periodically.
11. MyStore AI Merchant Mobile App
The MyStore AI Merchant app (iOS) is for store owners and merchants. This section describes data collected through the mobile app.
Device permissions we request:
- Camera — to photograph products for your store catalog
- Photo Library — to upload existing product images
- Push Notifications — to alert you about new orders and store activity
App data we collect:
- Account credentials and merchant profile information
- Store, product, order, and customer data you manage in the app
- Push notification tokens to deliver order alerts
- Basic device and app usage data for security and performance
We do not sell your data. Merchant app data is used only to operate your store and provide the services you request. You can disable push notifications in your device settings at any time.
12. Contact Us
For questions about this Privacy Policy or our data practices: